Every design tells a story.
Every story deserves a happy ending.
Chris McQuistin
Customer experience design and strategy
About me
My value as a UX designer goes beyond technical proficiency. I craft designs that are straightforward, effective, and instinctive, putting the user front and center. Through close collaboration with all parties involved, and careful analysis of data and feedback, I hone in on solutions that truly resonate. I understand the value of investing in UX design from the outset, which can ultimately save time and money. My commitment is to deliver designs that not only meet the business’ goals but also provide a user experience that’s second to none.
Case studies
I take a germ of an idea and transform it into a fully-fledged product, with web, mobile, and desktop design expertise, as well as an unrivaled aptitude for product strategy and design team leadership. Take a look at some of the fruits of my labor.
How I work
Skills related to building the customer experience
UX Architecture
Solving problems and crafting total solutions in complex user spaces
UX Strategy
Defining the plan of action that delivers a great customer experience
Design Systems
Building and curating standards to manage design at scale, using reusable components and patterns
Visual Design
Presenting solutions in a pleasing, brand-focused fashion that enhances the customer experience
Requirements Development
Working with stakeholders to translate customer needs into actionable statements of features
Agile Process
Integrating design best practices into the Agile development cycle
UX Management
Leading, building, and growing teams that deliver world-class results
Project Management
Initiating, planning, executing, and controlling the work of a team to deliver great results
User Research
Initiating, planning, executing, and controlling the work of a team to deliver great results
Usability Evaluation
Analyzing customer satisfaction and the ability of users to achieve their goals
Areas of interest
Solving intricate challenges is my passion. Here are some of my areas of interest, each boasting captivating challenges that I’m eager to tackle.
Enterprise systems
Enterprise-level business-to-business applications tend to be complex in nature, often addressing unique business dilemmas.
New platforms
New platforms offer a chance to explore novel interaction paradigms.
New devices
New devices provide an opportunity to learn and define new interaction models
Leadership
Leading a design team is one of the most captivating arenas for tackling process and engagement challenges in the tech sphere, and can also be one of the most fulfilling pursuits.